Terms of service

This website is manage by HANNA SAJI

1. Overview
Welcome to our website! By accessing or purchasing from us, you agree to the following Terms of Service. Please read them carefully before placing your order. These terms apply to all users of the site, including customers, browsers, and contributors.

2. Our Products
We offer a wide range of products including handmade jewelry, men’s stylish jewelry, keychains, bag charms, anime showpieces, and minimal anti-tarnish jewelry.
Each handmade piece is unique — slight variations in color, design, or flower pattern may occur. These differences are part of what makes every product special.

3. Orders and Payments

  • Orders are confirmed only after full payment.

  • Once an order is placed, cancellations are not accepted, as each product is carefully made or packed for you.

  • Customized orders are accepted through WhatsApp and may require additional processing time.

  • We reserve the right to cancel or refuse any order if we suspect fraudulent activity or incorrect details.

4. Shipping and Delivery

  • All orders are shipped via DTDC Courier Service.

  • Standard delivery time: 3–7 business days, depending on your location.

  • Customized orders: 5–20 days for preparation and delivery.

  • You will receive a tracking link once your order has been shipped.
    For full details, please read our Shipping Policy.

5. Replacement and Return Policy

  • Returns or exchanges are accepted only for damaged or defective products.

  • An unboxing or opening video is mandatory to process any replacement request.

  • Without a proper video, we cannot accept complaints or issue replacements.

  • Products purchased during sales or special offers are not eligible for return or exchange.

6. Product Care
To keep your jewelry and accessories in good condition:

  • Avoid contact with water, perfumes, or chemicals.

  • Store in a dry place when not in use.

  • Handle with care — our handmade and minimal jewelry pieces are delicate.

7. Pricing and Availability
Prices are subject to change without notice. Product availability may vary, and we reserve the right to modify or discontinue any product at any time. In case an item becomes unavailable after purchase, we will contact you with options for a refund or replacement.

8. Intellectual Property
All content, including images, logos, product designs, and descriptions on this website, belong to our brand. Any unauthorized use, reproduction, or distribution is strictly prohibited.

9. Customer Support
For customized jewelry orders, anime collectibles, or product-related queries, reach out to us via WhatsApp or Instagram Direct Message. We’ll be happy to assist you.

10. Acceptance of Terms
By using this website and placing an order, you confirm that you have read, understood, and agree to be bound by these Terms of Service along with our Shipping Policy and Return Policy.